Everything on this site has made someone happy. There is something for everyone, which makes these items great "any time" gifts. We want you to be just as happy!

You may return or exchange the item according to the following guidelines.  

:: Returns must be postmarked within 30 days from the date you received it.

:: Contact us within 15 days of receiving the item so we can provide a return authorization and    
   address. If you email within that period and do not hear back from us within 1 business day, please call in case your    
   email didn't go through.

:: Repack the item securely and include the packing slip so we know to reference the return with your order. 
:: Returns must be unused and in original, resaleable condition with original product packaging/tags/box/bag. (We check    items before shipping it to make sure it's not damaged.)

:: For your security, return the item with an insured courier (e.g. UPS, FedEx, USPS Insured) and retain the receipt the    courier gives you so you can contact them in case something happens to your return in transit. We are not responsible    for returns lost or damaged in transit.

:: Damages: If the item is damaged on its way to you, contact us within 7 days (") of the date you received it. Retain all       packaging (product and shipment) in case the courier needs to see it to confirm damage in transit and validate returns.

:: Non-refundable: shipping, final sale items, foods, personalized printed products, special orders and samples.

:: December Holidays : for returns of gift orders placed 11/15-12/25, contact us by 1/8 for receipt of return by 1/25. For    damages, see above.